1st off, its super cool! fit and finish kinda sucks, panel don't fit that great so I had to bend them here and there modify this and that 90% of the hardware is chrome the kit is black so that needs to be changed out to black and not #3 phillips. once installed the side window cracked over night called customer support but no call back...I will take to the local glass shop but I just spend approx $4500 on your kit, at least you could call me back. Like I said, Super cool concept.
Sorry that you did not get a call back. I will have someone reach out to you.
Rear windshield fitment of vault for my Pro R4 is good, doors only mediocre, the top radius on the rear doors was incorrect leaving large gaps. My main beef is with the windshield, it cracked right at the radius next to their logo 3 minutes into a ride you would take your car on. The next day it cracked, same spot on the other side, obvious manufacturing defect. On calling when back from the trip they refused to warranty the glass or fix it. Couldn't get a call back from anyone other that the secretary. Very poor business practices and I'm going to make sure everyone on the associated Polaris RZR online boards knows it.
Hey Dennis, we will reach out to you and help you get taken care of.
Received my vault enclosure today, it came in the wrong color. When I ordered it there was no where to choose the color, I called Zoie she said when you add it to your cart go to notes to the seller, which I did and put all the information on my side by side including paint color Azure crystal and paint code also Vin. number. I called them and left a message if they had a problem with the color to phone me because Azure crystal is a blue metallic which I did not receive a call figuring everything was good until we received them and they were black. they told us they would powder coat them for another 250.00 plus we would have to pay shipping both ways which would be 800.00. Very poor customer service. Said they didn't receive the paint information or our phone message. Stating there must be a glitch in their system.
Hey Brenda, I'm sorry about your experience with us as we try to pride ourselves on our customer service. We will reach out to you today and try and make this right for you.
Don’t have it yet.
I had a soft enclosure on my last machine and absolutely loved it except they windows got scratched up so when I got my Pro R I wanted to find a metal enclosure with glass windows. I absolutely love it!!! With the addition of Dirt Warriors front and rear window I am protected from all the environment has to offer. I ride and live in the desert so in the summer it is hot and I was asked if it is hot inside, with the enclosure I have multiple options to have wind flow come through the cab, vents on the windshield, leave widow pushed out instead of locked against the roll cage or if I put on the door latch extenders the glass and door funnel more air through than not having it so there is no time winter or summer that I do not like my enclosure. Dirt warrior did an excellent job with it and I highly recommend it and all Dirt Warrior products!